Toyota Long Mile Showroom and Service Centre Reopening Details

The details of all the changes and updates we've made here at Toyota Long Mile after COVID-19
Following the government's announcements yesterday with regards to the lifting of some COVID-19 restrictions, Toyota Long Mile is re-opening both our Sales Showroom and Aftersales departments from this coming Monday 18th May 2020.

Our Sales Showroom will re-open on Monday at 9am with normal opening hours returning immediately for all New Hybrid 202 Car Sales and Toyota Plus Used Car Sales, and is open to the public with new safety measures in place as below. If you would like a dedicated booking time, you can pre-book that too by just calling (01) 460 6070 or email us via sales@toyotalongmile.ie.

 

However our Long Mile Service Centre on the Killeen Road will initially be running on a strictly by appointment-only basis, we will be running extended opening hours to cater to the demand with appointments available from 7.30am on Monday. To make a booking simply call our dedicated service line on (01) 456-7171 or email us via service@toyotalongmile.ie.

 

 

 

If you are unable to visit the showroom in person, the Toyota Long Mile Virtual Showroom service is also still available, see here for more details on that, or call our Sales team on (01) 460 6070.

 

We always place our customers safety and well-being ahead of everything else, so from the 18th of May 2020, we will have the following changes already put in place to ensure that we safeguard our customers and staff and put everyone's mind at ease when they come to visit.

 

Sales and Service Departments:

  • As we have throughout the COVID-19 crisis, we will continue to recognise the urgent need to prioritise our resources to keep our customers mobile - especially those front line heroes who are providing medical and emergency services, so we will be prioritising our bookings and appointment on this basis.
     
  • We can also offer our long-standing priority customers Express Servicing, call us for further details on (01) 456-7171.
  • We will open with an expanded capacity as of Monday May 18 with extended service opening hours from 7.30am - 6.30pm each day to cater for the servicing demand from our customers. All appointments are strictly to be booked in advance and we would really appreciate customers arriving promptly at their allocated appointment time.
  • For our staff and customers' safety alike, we will be operating on a strictly by appointment-only basis and will limit the number of customers in our premises at any one time to ensure social distancing can be fully observed. We may have to request that you do not remain on our premises whilst we are working on your car.
     
  • We will only check-in 1 person at a time and social distancing guidelines of 2 meters will be observed throughout the entire process. Social distancing floor guidelines are now throughout our premises and will enable you to maintain the correct social distance from other customers and members of our staff.
  • We have installed Perspex screens on all Service Advisors workstations to safeguard customer interactions.
  • All Long Mile staff who come into contact with your car will wear a fresh pair of latex gloves and dispose of them after they finish working with your car. Social distancing measures are in place in all areas of our workshops and showrooms and we will have all necessary PPE worn by staff when they work on your vehicle for servicing or to perform trade-in assessments.
  • We will disinfect every touch point on every vehicle that we service or assess for trade in valuations. We will also have an option for a full sanitisation using an on-site ozone generator which removes 99% of bacteria and allergens from your car from Monday May 25th onwards.
  • For any senior citizens or vulnerable people, we will, as long as it is safe for everybody concerned, operate a collection and drop off service when required. Please get in touch with us directly on (01) 460 6070 to arrange this.

 

 

Parts Departments:

  • We will be operating our Trade Parts delivery as normal.
  • We will offer a trade parts collection service providing the order is placed in advance and paid for prior to arrival.

Toyota Long Mile Managing Director, Alex Burns said, “With Toyota Long Mile being closed for the past six weeks, we have had ample time to develop and implement a series of new measures to ensure the safety of all our customers and staff, and are now ready to reopen our services facilities in line with government guidance. We would like to thank all of our brilliant customers for their support in recent weeks and months, we are now really looking forward to getting safely back to work and welcoming everyone to visit us here in Dublin 12 for their sales and service needs.”   

Toyota Long Mile Showroom Opening Hours - May 18th 2020 Onwards:

Monday 9am – 6pm
Tuesday 9am – 6pm
Wednesday 9am – 6pm
Thursday 9am – 6pm
Friday 9am – 6pm
Saturday 9am – 4pm

Toyota Long Mile Service Centre, Killeen Road Opening Hours - May 18th 2020 Onwards:

Monday 7.30am – 6.30pm
Tuesday 7.30am – 6.30pm
Wednesday 7.30am – 6.30pm
Thursday 7.30am – 6.30pm
Friday 7.30am – 6.30pm
Saturday Closed

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